- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Job Type: Full-time
Salary: ₹15,000.00 - ₹22,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Expected Start Date: 10/07/2023
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